Frequently Asked Questions

Everything you need to know about your next favorite pair of earrings.

What materials are used in your earrings?

We prioritize skin health and longevity. Most of our pieces are crafted from 14k gold-filled, sterling silver, or surgical-grade titanium to ensure they are hypoallergenic and nickel-free.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-21 business days depending on the destination and customs processing.

Can I return earrings for hygiene reasons?

To maintain the highest hygiene standards, we only accept returns on unworn items in their original, sealed packaging within 30 days of purchase. Please contact our support team to initiate a return.

How should I care for my jewelry?

To keep your pieces shining, avoid contact with perfumes, lotions, and chlorine. Wipe your jewelry with a soft microfiber cloth after each wear and store it in a dry, airtight place.

Do you offer gift wrapping?

Yes! Every order from The Curated Lobe arrives in our signature eco-friendly jewelry box. You can also add a personalized gift note at checkout for no additional charge.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.