Returns & Exchanges
At The Curated Lobe, we want you to love your new look, which is why we offer a 30-day return window for all unworn jewelry in its original packaging. Please note that for hygiene reasons, certain earring styles may be subject to inspection before a refund is finalized.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely place the jewelry in its original branded box and use protective padding to ensure it arrives back to us undamaged.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing